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A Letter of Gratitudea Silk Banner: Cardiology Department at Nanhua Affiliated Hospital Earns Patients Heartfelt Thanks.
Time:2024.08.12

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A patient presents a commemorative banner.

"Choosing the Department of Cardiovascular Medicine at the First Affiliated Hospital of University of South China was the most correct decision Ive made! After I go back, Ill definitely tell everyone that, for cardiovascular treatment, this is the right place!" These heartfelt words came from a patient who underwent stent implantation surgery twice in the Cardiovascular Ward II of the First Affiliated Hospital of University of South China.

Recently, the Department of Cardiovascular Medicine at the First Affiliated Hospital of University of South China was honored to receive two precious gifts, a deeply moving letter of appreciationan inscribed silk banner. These gifts came from a patient who underwent three stent procedures (one at another hospitaltwo at this hospital), along with his family members. Every word expressed boundless gratitudeprofound respect for the medical team of the Department of Cardiovascular Medicine.

In this letter filled with gratitude, the elderly patient expressed his journey of seeking medical treatment in the simplest words. Afflicted by multi-vessel coronary artery disease, he underwent three stent implantations within less than three months. The letter chronicles his emotional journey from initial panichelplessness after falling ill, through the arduous course of treatment at another hospital, to ultimately finding efficientcomfortable medical care at the First Affiliated Hospital of University of South China. The entire process—from admission to surgery, recovery, discharge,follow-up care—was meticulously organizedseamlessly executed. The significantly shortened treatment cycle, the remarkable improvement in recovery speed,the follow-up guidance after discharge all brought him unexpected comfortreassurance. It was this kind of medical experience that made him choose the Department of Cardiovascular Medicine of the First Affiliated Hospital of University of South China again without hesitation when facing the third interventional surgery.

Though brief, the letter conveyed profound appreciation for the medical staff of Cardiovascular Ward II. He specifically mentioned Dr. Zhang Haijun in his letter, "Dr. Zhang Haijun is not only superb in medical skills, but also meticulousrigorous in his work,is trustworthy." In addition, the excellent nursing team in the Cardiovascular Ward II, with their high professionalism, solid theoretical foundation,warmconsiderate care, was another crucial reason why hehis family chose the First Affiliated Hospital of University of South China again!

Each letter of appreciationbanner represents more than simple gratitude. They carry the mutual trust between patientsmedical staff,stand as the most genuine recognition of our dedicated efforts. Looking forward to the future, we remain steadfast in upholding our principle of "Serving the People", unwaveringly implementing the service tenet of "Putting Patients First",striving to bring healthhope to more patients.